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Terms Conditions — What You Agree to When You Open Your Account

When you register at lionbet99, you agree to our account rules: one account per person, accurate personal details, and deposits only from payment sources you control.

One account per personAge and region checks applyTouch 'n Go eWallet, Boost and GrabPay acceptedWithdrawal verification requiredAccount security is your responsibility

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POLICY BACKBONE

How We Handle Your Data, Security and Account Rights

Behind every clause in our terms sits a set of operational practices we follow to keep your account secure and your personal information private. We collect only what we need to verify your identity and process payments, we encrypt data in transit and at rest, and we give you control over your account at every step.

Identity Verification

When you request your first withdrawal, we ask for a photo ID and proof of address to confirm that the account belongs to you. This step prevents fraud and ensures your winnings reach the right person. Documents are reviewed within a few hours.

Data Handling

We store your registration details, payment history and betting records in encrypted databases; access is restricted to staff who need it to support your account. We do not sell your information to third parties, and we delete inactive accounts after the retention period set by local rules.

Session Security

Your session expires after a period of inactivity, and we log you out automatically if you close the browser or switch devices. Always log out on shared devices, and never share your password or OTP codes with anyone — not even our support team.

Account Closure

You may close your account at any time by contacting support. We will process any pending withdrawals, settle outstanding bets and then deactivate your login. If you wish to reopen later, we require a fresh identity check to comply with regional regulations.

CONTACT PATHS

Questions About the Terms? Reach Us Here

If any part of our terms is unclear, or if you need help with account verification, payment disputes or closure requests, our support team is ready to walk you through the process. We handle term-related queries the same way we handle deposits — quickly and with full context.

Team online

Live Chat

Open the chat bubble on any page and type your question; an agent will respond within a few minutes with the exact clause or process you need. We keep transcripts so you can refer back to the advice later.

Email Support

Send your query to our support address with your account username and a description of the term or rule you need clarified. We reply within 24 hours with a plain-language explanation and any relevant policy extract.

FAQ Library

Browse our FAQ section for instant answers to common term-related questions: account limits, verification steps, what happens if you forget your password, and how to request a self-imposed deposit cap or account closure.

The Complete Terms — Eligibility, Account Use, Payments and Disputes

lionbet99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

You must be of legal age in your region and play only where local law permits — we check this during registration. Each person may hold one account; duplicate accounts will be closed and balances forfeited. You are responsible for keeping your login credentials secure; we

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will never ask for your password by email or chat. Deposits made via Touch 'n Go eWallet, Boost or GrabPay must come from an account in your own name — third-party funding is not allowed. Withdrawals require identity verification on your first request; we may ask
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for a photo ID, proof of address and a screenshot of your e-wallet account. Bets placed on outcomes already decided, or using exploits or automated tools, will be voided and your account suspended. If you believe we have made an error in settling a bet or
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processing a payment, contact support within seven days with transaction details; disputes raised later may not be reviewed. We reserve the right to close accounts that breach these terms, withhold balances where fraud is suspected, and report illegal activity to the relevant authorities. By continuing to
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use lionbet99, you confirm that you have read, understood and accepted these terms in full. Changes to the terms will be posted on this page; continued use after an update means you accept the new version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ — What Malaysia Players Ask Most

We hear the same handful of questions every week, so we have collected the answers here. If your question is not covered, reach us via live chat and we will add it to this list.

No — our terms allow one account per person regardless of the payment method you choose. If we detect duplicate accounts, we will close the extras and forfeit any balances they hold to prevent bonus abuse and maintain fair play.

On your first withdrawal request, we ask for a government-issued photo ID and a recent utility bill or bank statement showing your address. These documents confirm your identity and help us comply with regional regulations. Upload them via the account section; approval usually takes a few hours.

Third-party deposits are not allowed under our terms. If we trace a deposit to an e-wallet account that does not match your registered name, we will return the funds to the source and ask you to redeposit from your own Touch 'n Go eWallet, Boost or GrabPay account.

Contact support within seven days of the transaction. Include your bet slip number or payment receipt so we can trace it quickly. Disputes raised after seven days may be harder to review because transaction logs are archived after that window.

Yes — log in, go to account settings and update your contact details. We will send a confirmation code to the new email or phone to verify the change. If you no longer have access to your old contact details, reach support with your ID documents and we will update them manually.

In the unlikely event that we cease operations or withdraw from a region, we will notify all affected accounts by email and provide a withdrawal window. All verified balances will be returned to the e-wallet or bank account you used to deposit. Follow the instructions in the closure notice to claim your funds.

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